PRWC Water Conservation Rebate Program

Customers of participating Polk County utilities can get money back on a wireless rain sensor, a WaterSense® smart irrigation controller, or both, with one online application.

Up to $50 Wireless rain sensor 50% of the device cost
Up to $125 WaterSense® smart irrigation controller 50% of the device cost
  • Devices must be bought within 90 days before you apply
  • Single-family detached homes with an in-ground irrigation system
  • Renting? The property owner signs an authorization form, online or on paper
Apply online Property owner authorization form (PDF)

Questions? Contact Mary Thomas at mthomas@carollo.com or 407-399-5385.

Smart Irrigation Controller Rebate Program

Frequently Asked Questions

This program helps customers pay for a smart controller for their irrigation system, which will make their watering their yard more efficient.  The system will use weather information or onsite sensors, to determine how much water to use.

Participating utilities are listed on the PRWC site on the Rebates and Incentives page.  Customers must use at least an average of 14,000 gallons/month for three or more months and have a minimum of one year of water use data.  The irrigation system in question must be operational.  Contact your utility to verify eligibility before purchasing a new unit.

Applications may be available on your utility’s website.  If not, submit your application via the links below.

The only program requirement is the controller must be WaterSense® labeled.

Rebate amounts are dependent on the utility.  Some are up to $200 while others are up to $350 not to exceed the cost of the unit.  Any cost over those limits must be paid by the customer.  Check with your coordinator to determine which applies to you.

It depends.  Your utility will not rebate anything more than the maximum allowable cost.  Therefore, the cost of your chosen unit and contractor will determine if you can be reimbursed for all or some installation costs.  If you are participating in the Landscape and Irrigation Evaluation Program, the contractor for the county can install your unit for free.

Your coordinator will inspect your system to make sure it is functional and that you understand how to operate it.

Timeframes vary from city to city.  Contact your coordinator for a more accurate timeframe.  If you do not hear back within two months, contact your utility.

Fill Out An Application

WaterSense Toilet Rebate Program

Frequently Asked Questions

This program provides financial assistance to residents to replace old, inefficient toilets.

Old toilets use much more water than their contemporary counterparts.  Thirty years ago, newly manufactured toilets used about two more gallons per flush than what you will find in stores today.  By switching to a new low-flow toilet, you will conserve water and save money on your utility bill.

Residents must have a water account with one of the participating utilities to qualify.  To find out if you are in such an area, check the Rebates and Incentives page of the PRWC site or contact your utility directly.  An owner, renter, or property manager can apply for the rebate.

Old, inefficient toilets that use at least 3.5 gallons per flush.

Toilets made before 1994 usually have large tank volumes, but there was a transition period.  The home or facility where the toilet is located must have been built in or before 1994.  Toilets of the early 90’s may or may not be low-flow and will have to be investigated on an individual basis.

There may be markings on the outside of the toilet that specify its size.  If not, there should be a stamp in the porcelain inside the tank that says the year it was manufactured.  If you can find a model number, your program coordinator should be able to look it up for you.  Take a picture of whatever markings or stamps you find and submit it with your application.

Fill out the application listed on your city’s website and submit it to your listed coordinator.  If your city doesn’t have it on the website, fill out one using the links below.  Your application must also include two pictures of your old toilet in place.

You should wait to hear back from your utility’s coordinator before purchasing your toilet to make sure funding is still available and there aren’t any other problems.

WaterSense® labeled toilets, which use 1.28 gallons per flush or less.

The program pays up to $100 per toilet, not to exceed the price you paid.

Some utilities allow only one while others allow two.  Check with your utility before making any purchases.  Commercial properties may be able to replace more, however, they should contact their coordinator for details.

Usually, no, though some utilities have a program for those with extreme financial hardship.  These are listed on the Rebates and Incentives page of the PRWC website.  Contact your coordinator to see if you qualify.

It needs to be disposed of so that no one else can use it.  If you bring in a plumber, they will likely take it with them, but they will need to certify they have properly disposed of it.  Do not dispose of it until your coordinator tells you it’s okay – inspections are required in some circumstances, and they will need to see the disconnected toilet.

Send a copy of the receipt and two pictures of the new toilet installed to your coordinator.  They will confirm if everything is okay and if they will need to perform an inspection.

Because different utilities have different methods of issuing rebates, you may receive a d credit on your bill or receive a separate check.  For more precise information, contact your utility.  If you have not received your rebate within 2 months, contact your coordinator to see if there is a problem.

There are many factors including how big your old toilet tank was, how often you used it, and the number of people in your household, but it could be as high as 13,000 gallons per year.

Fill Out An Application

Landscaping & Irrigation Evaluation Program

Frequently Asked Questions

In this program, a professional will go to your home to see what improvements could be made to your yard that would decrease your water consumption.  These modifications might include changing the kinds or locations of plants, resetting the sprinkler timer, altering the irrigation system components or layout, or installing a new rain sensor.

Participating utilities are listed on the PRWC website on the Rebates and Incentives page or you can contact your utility directly.  Customers must use an average of 14,000 gallons/month or greater over the course of at least three months and have a minimum of one year of water usage data.

If the problem is inconsistent, the coordinator will speak with you about your home to help you narrow down why you might have spikes in usage.

Fill out an application on your utility’s website and submit to your coordinator.  If your utility is participating but doesn’t have information on its site, submit your application via the PRWC site with the links below.

Yes, you or another representative must be onsite at the time of the evaluation to allow access and answer any questions he or she may have.

The owner or resident is responsible for making and funding any alterations to the landscape other than adjusting the irrigation system timer and the installation of a new rain sensor if necessary.

Other than the adjustment of an incorrectly set timer and replacement of a faulty rain sensor, you are not required to make the modifications. 

Fill Out An Application

Wireless Rain Sensor Program

Frequently Asked Questions

Every Florida property with an automatic irrigation system is required by law to have a functioning rain sensor or other moisture shut-off device (F.S. 373.62).

Once the sensor has received a predetermined amount of water, it will send a signal to the irrigation controller not to run its next cycle.  This will prevent your sprinklers from coming on after moderate rainfall.  If the sensor dries out before the next scheduled watering day, it will allow the system to come on and irrigate your lawn.

Only select utilities are participating.  Check out the PRWC Rebates and Incentives page to find out if your utility is offering them or contact your utility directly.

Results will vary, but the estimated savings is around 2,500 gallons per year for every 1,000 ft2 of irrigated area.  So, a 4,000 ft2 lawn would save about 10,000 gallons over the course of a year.

Applications may be available on your utility’s website. If not, submit your application via the links below.

Most utilities will require you to pick up your rain sensor from them.  If they offer drop-off or mail services, your coordinator will tell you once your application is approved.
Utility Pick up Address
Auburndale 215 N Main St., Auburndale, FL 33823
Davenport 1 South Allapaha Avenue, Davenport Florida 33837
Dundee 202 E Main St., Dundee, FL 33838
Haines City 851 E Park Rd., Haines City, FL 33844
Polk County Utilities 1011 Jim Keene Blvd., Winter Haven, FL 33880
Winter Haven 551 3rd St NW, Winter Haven, FL 33881
Lake Wales 201 W. Central Avenue Lake Wales, FL 33853
Fill Out An Application

Free Water Conservation Kit Program

Frequently Asked Questions

  • 1 low-flow shower head
  • 2 standard low-flow sink aerators
  • 1 kitchen sink aerator
  • 2 toilet leak detection tablet packets
  • Installation instructions and water conservation tips

All Polk County residents who have not already received one from their utility, PRWC, or their child’s school qualify.  You must be an active customer of your city’s utility to qualify for a kit.  If not, you can apply for a kit at Polk County Utilities.

This will depend on what is already installed in your home.  Standard shower heads use 2.5 gallons per minute (gpm), while our kits use 1.5 gpm, saving around one gallon for every minute in the shower.

Faucet aerators are more variable, but the standard is 2.2 gpm.  A home with this kind of aerator would save 1.2 gpm in the bathroom and 0.7 gpm in the kitchen.

The products in the kit are WaterSense® certified, which means they have been evaluated for both water savings and performance.

Place a tablet in the back of the toilet tank and wait for ten minutes.  Return to the bathroom and check the bowl.  If the water in the bowl is colored, the tank is leaking.  Even a small leak will add up to major water waste over time.  For instance, a tank that is leaking half a gallon per hour can lose around 360 gallons over the course of a month.

The most common culprit is the flapper, which moves to allow water into the bowl when you flush a toilet.  You can see a flapper replacement video here:  https://www.youtube.com/watch?v=yfzikYfCwpU

Each kit comes with installation instructions.  In addition, the EPA has created instructional videos to guide you.

Shower head:  https://www.youtube.com/watch?v=5osCKFzSbxI

Faucet aerator:  https://www.youtube.com/watch?v=fFQiIU_zJ5U

Fill out an application and submit to your coordinator using the links below. Please wait for application approval.  Kit availability may vary.  Most utilities require customers to pick up their kits at a designated location, usually the utility itself.  If drop-off or mailing options are available, your coordinator will let you know when you submit your application.
Utility Pick up Address
Auburndale 215 N Main St., Auburndale, FL 33823
Davenport 1 South Allapaha Avenue, Davenport Florida 33837
Dundee 202 E Main St., Dundee, FL 33838
Haines City 851 E Park Rd., Haines City, FL 33844
Lakeland 501 E Lemon St, Lakeland, FL 33801
Mulberry 104 S. Church St., Mulberry, FL 33860
Polk County Utilities 1011 Jim Keene Blvd., Winter Haven, FL 33880
Winter Haven 551 3rd St NW, Winter Haven, FL 33881
Lake Wales 201 W. Central Avenue Lake Wales, FL 33853
Fill Out An Application

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